SHIPMENT & WARRANTY

Effective Date: June 10, 2025

 

This page outlines the shipment conditions and warranty coverage for Haptikos hardware systems. By purchasing or receiving a Haptikos product, you agree to the terms below.

1. Delivery & Shipment Terms

Haptikos exoskeletos are delivered under DAP (Delivered at Place) according to Incoterms® 2020 to the destination address specified by the buyer at the time of order confirmation.

 

Supplier Responsibilities

 

The Haptikos team (Quanta & Qualia PCC) is responsible for:

 

• Product packaging and protective handling
• Preparation of all required shipment documentation

Export approvals and regulatory compliance

Loading and domestic freight charges

International freight coordination

Delivery at the agreed destination address (DAP)

• The purchase of Haptikos exoskeletons and Haptikos Unity SDK.
• Downloadable content such as software development kits (SDKs).
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3.User Accounts

 

• Users may register an account and purchase a product to access additional services and manage their orders.

•  You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

 

4.Purchases and Payments

 

• All payments on the Website are processed via Stripe and PayPal. By completing a transaction, you agree to Stripe’s and PayPal’s terms and conditions accordingly.
• You are required to provide accurate billing information for invoice issuance.

• All prices and transactions are subject to applicable taxes and fees as per Greek law.

 

5.Data Collection and Privacy

By using the Website, you consent to the collection and use of your data as described below:

• Contact Information: Collected from buyers for order fulfillment and invoicing.
• Cookies: Used to enhance visitor experience and for analytics purposes.
• Third-Party Integrations:
  • Google Analytics: To monitor and analyze website performance.
  • Stripe: For secure payment processing.

 

6.Intellectual Property

 

• All content on the Website, including text, images, and downloadable materials, is owned by QUANTA & QUALIA PCC and is protected under applicable copyright laws.
• Unauthorized use, reproduction, or distribution of the content is prohibited.

 

7.Disclaimer of Warranties

The Website and its content are provided on an “as-is” and “as-available” basis. We make no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or availability of the Website or its content.

8.Limitation of Liability

To the fullest extent permitted by law, QUANTA & QUALIA PCC shall not be liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages arising from the use of the Website or the inability to access it.

9.Governing Law and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of Greece. Any disputes arising from or related to these Terms of Use shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.

10.Amendments
We reserve the right to update or modify these Terms of Use at any time without prior notice. Changes will be effective upon posting on the Website. Your continued use of the Website signifies your acceptance of the updated Terms of Use. If you have any questions about these Terms of Use, please contact us at info@haptikos.tech.

11.Human Safety
Haptikos exoskeletons are designed and manufactured for their intended purpose under normal operating conditions. The product has been developed with user safety in mind and does not pose a risk to the clinical condition, health, or safety of the user or any third parties when used correctly.

However, to ensure safety and proper operation:

• The equipment is intended to be used only by healthy adult individuals.
• It should not be used by individuals with medical conditions that may be affected by wearable devices, motorized components, or repetitive hand motion.